It is our intention to revisit the program toward the end of 2020, early 2021 to review the speakers and sessions to ensure it will match your needs in 2021. We thank you in advance for your commitment to the VILLAGE SUMMIT and patience to allow us to review the speakers closer to the time.

We are proud to present a unique panel of leading speakers:

  • Veteran Village Managers

  • Leadership motivators

  • Regulatory experts

  • Marketing and sales leaders

  • Leading CEOs

  • Resident advocates

  • Customer experience professionals

  • Village world experts 

Matt Church

Chemistry for Success /Australian Speaker of the Year


Amplifers: The Power of Motivational Leadership to Inspire and Influence

Rebecca Hogan

Operations Manager

Churches of Christ in QLD

The Virtual Dementia Tour, Churches of Christ

Mark Bindon


Oak Tree Group



Share the value of resident engagement and how they build a brand based on resident trust

Amanda Jones

Chief Marketing Officer

Mirus Australia


Leveraging digital media to benefit your village and career

Mark Hassell

Partner, Customer, Brand & Marketing Advisory



With over 20 years customer and brand leadership experience at British Airways, Qantas and Virgin Australia, Mark knows about putting the Customer first!

Jodie Prosser

Director - Leadership

DCM Institute



Jodie has managed villages, led a national team of 50+ village managers, advised state regulators and designed training courses  internationally.

Sonia McDonald

CEO, Courageous Leadership



Explore the philosophy behind courageous leadership and in turn, dare to step into your own power as a leader. 

Dr Tim Henwood

Group Manager  Connected Living

Southern Cross Care SA

You don't have to be a gym junkie to AgeWell

Lorraine Poulous


Lorraine Poulos & Associates


Supporting residents through their life journey

Chris Baynes


DCM Media


Review of the retirement living sector across the country, internationally and understanding trends.

Judy Mayfield




Balancing resident advocacy with industry collaboration to better resident outcomes.

Loretta Byers



Shares her own 40 year career and the importance of growing the Leadership pool in the sector

Rochelle Thompson

National Sales Manager NSW/ACT, APT

Pivoting a 90 year old business model to meet Customer Expectations

Rulla Asmar

Senior Associate Partner

Marchese Partners

Designing for efficiency and community

Jennifer Gilmore

Managing Director Gilmore Interior Design

The role interior design plays in establishing the social fabric of a community

Danny Hammon

General Manager Client Relations

Wollam Constructions


International learnings - changing the built form to match future customer expectations

Eleanor Young

GM Operations & Customer Experience 

Summerset Group NZ


Establishing and delivering service and financial village benchmarks

Angus Kukura

GM - Retirement Living


Showcasing how planned sales processes generate planned sales results

Tammy Berghofer

Special Counsel


National Legislation Wrap up and where to moving forward

Dr Paulo Maestro

Internationally renowned speaker & sports psychologist to the stars

How to adopt a resilient, pro-active approach to virtually all aspects of Village Management

Tamara Rasmussen, Head of Resident Operations, 


Managing regulation change and guiding an organisation through National Regulation reforms

Contact Us
DCM Institute
Waterview Wharf Workshops
Unit 18 & 19, 37 Nicholson Street
Key Contacts
Judy Martin
Program and Corporate enquiries
0437 649 672
Anna Archibald
Sponsorship enquiries
0414 844 980
Heidi Jephtha
Registration and accommodation enquiries
0402 488 111