​

It is our intention to revisit the program toward the end of 2020, early 2021 to review the speakers and sessions to ensure it will match your needs in 2021. We thank you in advance for your commitment to the VILLAGE SUMMIT and patience to allow us to review the speakers closer to the time.

​

We are proud to present a unique panel of leading speakers:

• Veteran Village Managers

• Leadership motivators

• Regulatory experts

• Marketing and sales leaders

​

• Leading CEOs

• Resident advocates

• Customer experience professionals

• Village world experts 

Matt Church

Chemistry for Success /Australian Speaker of the Year

 

​

Amplifers: The Power of Motivational Leadership to Inspire and Influence

Rebecca Hogan

Operations Manager

Churches of Christ in QLD

​

​

The Virtual Dementia Tour, Churches of Christ

Mark Bindon

CEO

Oak Tree Group

​

 

 

Share the value of resident engagement and how they build a brand based on resident trust

Amanda Jones

Chief Marketing Officer

Mirus Australia

​

 

Leveraging digital media to benefit your village and career

Mark Hassell

Partner, Customer, Brand & Marketing Advisory

KPMG

 

With over 20 years customer and brand leadership experience at British Airways, Qantas and Virgin Australia, Mark knows about putting the Customer first!

Jodie Prosser

Director - Leadership

DCM Institute

 

 

Jodie has managed villages, led a national team of 50+ village managers, advised state regulators and designed training courses  internationally.

Sonia McDonald

CEO, Courageous Leadership

 

​

 

Explore the philosophy behind courageous leadership and in turn, dare to step into your own power as a leader. 

Dr Tim Henwood

Group Manager  Connected Living

Southern Cross Care SA

​

You don't have to be a gym junkie to AgeWell

Lorraine Poulous

CEO

Lorraine Poulos & Associates

​

 

Supporting residents through their life journey

Chris Baynes

CEO

DCM Media

​

​

 

Review of the retirement living sector across the country, internationally and understanding trends.

Judy Mayfield

President

ARQRV

 

​

Balancing resident advocacy with industry collaboration to better resident outcomes.

Loretta Byers

Chair

RSL Care SA

​

​

Shares her own 40 year career and the importance of growing the Leadership pool in the sector

Rochelle Thompson

National Sales Manager NSW/ACT, APT

​

Pivoting a 90 year old business model to meet Customer Expectations

Rulla Asmar

Senior Associate Partner

Marchese Partners

​

Designing for efficiency and community

Jennifer Gilmore

Managing Director Gilmore Interior Design

​

The role interior design plays in establishing the social fabric of a community

Danny Hammon

General Manager Client Relations

Wollam Constructions

 

International learnings - changing the built form to match future customer expectations

Eleanor Young

GM Operations & Customer Experience 

Summerset Group NZ

​

 

Establishing and delivering service and financial village benchmarks

Angus Kukura

GM - Retirement Living

Amicum

​

​

Showcasing how planned sales processes generate planned sales results

Tammy Berghofer

Special Counsel

MinterEllison

​

​

​

National Legislation Wrap up and where to moving forward

Dr Paulo Maestro

Internationally renowned speaker & sports psychologist to the stars

​

How to adopt a resilient, pro-active approach to virtually all aspects of Village Management

Tamara Rasmussen, Head of Resident Operations, 

Lendlease

​

Managing regulation change and guiding an organisation through National Regulation reforms